top of page
Questions? We’ve Got Answers!
Find answers to our most commonly asked questions.
No. You do not need a doctor's referral to receive massage therapy. However, some extended health insurance plans may require one for reimbursement. We recommend checking with your insurance provider if you're unsure.
Yes! We offer direct billing to most major insurance providers. To submit claims on your behalf, we'll need your insurance information before your appointment and your signed consent when you arrive.
Your first visit includes a review of your health history, a discussion about your concerns and goals, a comprehensive assessment, and a personalized treatment. Before you leave, your Registered Massage Therapist will review their findings and provide any recommendations, including home care or exercises, to support your recovery and wellness.
No two visits are exactly the same. While your first appointment includes a comprehensive assessment, every follow-up begins with a brief review of your progress, any changes in your health, and your treatment goals. This allows us to tailor each treatment to how you're feeling today, not how you felt at your last visit.
If you're unsure which treatment is right for you, don't worry—we're here to help! Contact us by phone, text, or email, and we'll be happy to recommend the treatment that best suits your needs and goals.
We kindly ask for 24 hours' notice if you need to cancel or reschedule your appointment. We understand that unexpected situations can happen, so your first late cancellation or missed appointment will be waived. Any additional appointments cancelled with less than 24 hours' notice, or missed without notice, will be subject to the full fee of the appointment booked. This policy helps us offer appointment times to patients on our waitlist and respects our therapists' time.
At LiNK Massage Therapy & Wellness Hub, we are committed to protecting the privacy and confidentiality of the personal information of our clients. This Privacy Policy outlines our practices regarding the collection, use and disclosure of personal information. By accessing our services, you consent to the terms outlined in this policy. Click here to read our policies.
Address
375 Finley Ave,
Unit #105,
Ajax, ON
Phone
(365) 835-0111
bottom of page
.png)
